User experience of using and managing backups If enabled, third-party app backups can help users preserve and manage important data. Why it matters This gives admins more control over the content that’s stored in their domain. If WhatsApp data is backed up, it can be used to restore WhatsApp conversation and message history if a user gets a new phone or deletes WhatsApp data from the device (e.g. This backup feature is limited to WhatsApp at launch, but other apps could be added in the future. With this launch, admins can choose whether their users can back up this data, regardless of whether they have Drive. Previously, admins didn’t have specific controls for third-party app backups-all G Suite users who had Drive enabled could back up this data, and users without Drive enabled could not. What’s changing Admins can now choose whether their Android users can back up data from third-party apps, such as WhatsApp, to their G Suite accounts. The post originally stated that backups currently do not count against G Suite storage quotas, and that the rollout would be completed by March 11th.
The rollout plan has been clarified to begin on March 4th and continue for several weeks. Update Feb 19, 2020: This post has been updated to reflect that backups will no longer count against your Drive storage quota for G Suite accounts after this feature rollout is complete.
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